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LumiBall – Interactive Pet Ball
LumiBall – Interactive Pet Ball
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LumiBall – Interactive Pet Ball
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FAQ
1. What is LumiBall™ made of?
LumiBall™ is crafted with durable, pet-safe materials designed to withstand bites, bumps, and rough play — while remaining lightweight and gentle on your pet’s paws and mouth.
2. Does LumiBall™ make noise or light up?
Yes! LumiBall™ features a built-in LED glow that activates with movement, making it extra fun for pets — even in low light. It rolls silently, so no annoying mechanical noise for you!
3. How do I care for LumiBall™?
Simply wipe it with a damp cloth to keep it clean. Avoid submerging it in water or exposing it to high heat. The ball is splash-resistant, but not waterproof.
4. How long does shipping take?
Shipping usually takes 3–5 business days, depending on your location. We also offer express delivery options at checkout.
5. Do you offer refunds or exchanges?
Yes! We accept returns within 7 days of delivery for unused products in their original condition. Please visit our Refund Policy page for more info.
6. Is LumiBall™ suitable for all pets?
LumiBall™ is designed for small to medium dogs and all cats. It’s not recommended for heavy chewers or large breeds with strong jaws.
7. How can I contact customer support?
You can reach us anytime via email or live chat on our website. We’re here to help with any questions or concerns.
Delivery time
5 to 10 working days delivery
Product Information
Material: Durable, pet-safe ABS plastic with soft textured surface
Size: Approx. 2.7 inches (7 cm) diameter
Light: Built-in LED light, motion-activated
Battery: USB rechargeable (cable included) – up to 5 hours of playtime
Compatibility: Suitable for cats and small to medium-sized dogs
Surface: Works best on hard floors (tile, wood, laminate)
Includes: LumiBall™ + USB charging cable + instruction guide
Care Instructions:
Wipe clean with a damp cloth. Do not submerge. Avoid extreme heat or water exposure.
Best For:
Interactive play, independent stimulation, exercise, and stress relief — whether your pet is home alone or just full of energy!
Return and cancellation policy
We offer a 14-day return policy. If you're not satisfied with your LumiBall, you have 14 days after receiving it to request a return.
Return Conditions
To qualify for a return, your LumiBall must be:
- Unused and undamaged
- In its original packaging
- With all tags attached
- With proof of purchase
How to Request a Return
- Email us at info@lumiball.store within 14 days of receiving your order.
- We’ll send return instructions upon approval.
Returns sent without prior approval will not be processed.
Refund Process
- Once we receive and inspect the item, we’ll notify you of the refund status.
- If approved, refunds will be issued to your original payment method within 10 business days.
- If you haven’t received your refund after 15 business days, contact us at info@lumiball.store
The ultimate gift of joy & movement
Say goodbye to bored pets and chewed-up furniture.
LumiBall is more than just a toy, it’s a smart companion that lights up, rolls, and responds to your pet’s touch, turning any space into an interactive playground.
Handcrafted with a sleek design and built-in LED glow, LumiBall is the perfect gift for energetic dogs and curious cats who crave stimulation, even when you're busy or away.
Whether it’s for a birthday, adoption day, or just because they deserve it, LumiBall makes every tail wag and every moment memorable.
🐾 Play that lights up their world
Fast paws. Glowing fun. Endless curiosity.
LumiBall turns every bounce into a moment of excitement for your cat glowing with every move and rolling on its own to spark their natural instincts.
Whether it’s day or night, LumiBall™ keeps your feline friend chasing, jumping, and exploring even when you’re not around
What makes it special?
LumiBall isn’t just a toy it’s a daily adventure for your pet.
- Smart Motion Sensor – Activates on touch and rolls unpredictably to keep pets engaged.
- Glow-in-the-Dark LED – Lights up on movement for fun day or night.
- Pet-Safe & Durable – Built with strong, non-toxic materials perfect for paws and claws.
- No Setup Needed – Ready to play out of the box. USB rechargeable.
Whether you have a curious cat or a playful pup, LumiBall™ keeps them moving, chasing, and thriving.
Join 8,000+ Happy Pet Parents
See why pet lovers around the world trust LumiBall to bring more play, joy, and energy into their pets lives.
93%
said LumiBall made their pets more active and playful every day.
95%
noticed a positive change in mood and behavior after regular use.
97%
would recommend LumiBall to other dog and cat owners.
LumiBall isn't just a toy it's a daily dose of joy for your furry friend.
Let your pet chase the fun. Make memories today.